Q.

Why can't I play the free games play on my computer ?

A.

Your computer either does not have Flash or Shockwave installed or you have Flash / Shockwave disabled. Please install the latest Flash and Shockwave from Macromedia. If you have it installed, please see below.

Q.

I have Flash / Shockwave installed. How do I enable it?

A.

In Internet Explorer, Under "Tools" Menu, Select "Internet Options" and then select the "Security" tab, then select the "Internet" zone. Depending on your O/S you will either see a slider tab, or you will have to click on "Custom Level..." choose Medium Level. ActiveX must be enabled to use Flash or Shockwave.

Q.

What are cookies? How do I enable cookies?

A.

You need to have cookies enable to be able to login to our website. Using Internet Explorer, select "Tools" from the menu, then "Internet Options". Select the "Privacy" tab on the options screen, then set the slider to "Medium" to block unwanted 3rd party cookies while enabling the current website's cookies.

Q.

I like your games. Can I put them on my website?

A.

Yes. Click on the "Free Website Content" on the lower left hand corner to access the games available for download and hosting on your own webserver. You can also link to our games if you like, using the supplied links. Please see "Terms & Privacy" for full disclosure.

Q.

Can I link directly to the free games on your website?

A.

You are allowed to link to freecasualgames.com, but only using the suplied link stated in "Free Links" or "Free Website Content". You may not directly link to our files on our server. Hotlinking, deep linking, Iframing, or copying the free games from our servers is strictly prohibited.

Q.

Can I sell you games or charge people to play them?

A.

Sorry, you are NOT allowed to sell any FreeCasualGames.com games or any 3rd party games on our website, nor charge people to play them.

Q.

What are tokens? How do I get Unlimited Free Tokens?

A.

Each day, as a guest, you receive 500 free tokens to play 200 free games as an unregistered user. Sign up to receive unlimited tokens and many other benefits. Remember also to sign up for our Newsletter to be entered into our monthly sweepstakes.

Q.

How come there are Buy Now games on your free website?

A.

In order for us to keep this website free for all users, we have 3rd party games and branded games from various publishers for sale. You will notice under each game you play, we suggest similar games available for instant download and purchasing.

Q.

I bought a game, but who is Digital River and MPS Multimedia?

A.

Digital River handles all of our e-commerce for Buy Now games (secure downloads, refunds, credit-card processing, fraud protection, satsifaction gaurantees, etc.). MPS Multimedia, Inc. is the parent company of FreeCasualGames.com

Q.

How do I know when you release a new game on your website?

A.

We have a Free Weekly Games Newsletter that keeps you informed about all the latest and greatest games that we release. You will also receive newsletters on special Game related specials that you can buy and play on your computer or on the road without requiring internet access.